With our Support at the help desk we strive to provide you with the shortest means to solving your computer problem. This resource intended to provide our customers or end users with a first level support, and if necessary a tracking of the work that has already been done on your pc. Hereby allowing our level 2 Engineers to not have to start at the beginning of the problem and to go directly to a more advanced solution. These ticket are monitored by our adminsitrators in order to provide a better service for our clients. The purpose of a this desk is usually to troubleshoot problems or provide guidance for you through our Knowledgebase regarding various products such as computers, devices, networking, internet, or software. Corporations use our help desk support to maintain, educate and provide assistance to employees.
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